- A team is dedicated to each client with a unique call center number, and a dedicated email address.
- The versatility and level of training for HENNER managers ensure they can handle all aspects of contract management.
- Guidelines to facilitate all procedures (employee affiliations, claims, premium payments).
- Internal communication tools: reimbursement statements, individual social audit, employee satisfaction surveys.
Regular monitoring of your plans
Statistics per client are produced by the HENNER Actuarial Department enabling the analysis of a contract’s claims record. These statistics are also used to make recommendations to promote balance (claims paid by fiscal period, mathematical reserves for claims being processed).
Prevention Solutions to go farther
HENNER – GMC offers solutions for assisting your employees when they return to work after sick leave, for the prevention of absenteeism, musculoskeletal disorders, etc.
Trained in the requirements of medical information processing and the ethics applicable to this information, each manager has also signed an amendment to his/her employment contract, which governs the rules of medical confidentiality that he/she must respect, thereby ensuring confidentiality in your contract management.